CASE STUDY

Recman

Omnichannel service based on Magento – 2016 Mobile Design of the Year winning project.

Our aim was to connect the offline and online world, no small feat when we were faced with near 80 physical stores & a central storage warehouse. True omnichannel integration was achieved with some solutions which included: location-based inventory checking and reservation for both online and offline sales, complete inventory updates across all physical locations, shipping calculation based on physical origin of product reserved, and a simplified manner to order online and pick up in store thus giving user full control over how they select their product, place their order and make any returns needed.

Before development, the entire solution was fully designed using high-fidelity prototypes created in Axure RP. As a result of the fully customized design for the target audience, conversion rates increased by 70% and quantity of products ordered doubled Year over Year.

The project was awarded Mobile Design of the Year by e-Commerce Poland Awards in 2016.

www.recman.pl

Orba

ABOUT THE CLIENT

Established in 1986, Recman is one of the largest men’s clothing companies in Poland. Recman specializes in high-end men’s clothing manufacturing and has over 77 locations across Poland.

Recman presents a fully integrated Omni-channel experience for their customers with options to buy and return products online and through brick and mortar locations. With inventory shared across all locations and the supply warehouse, customers can have a truly seamless experience.

Recman_logo

Orba
Orba

CHALLENGE

How to reconcile platform stability with a limited budget for IT architecture - and still achieve a true omnichannel experience?

To achieve true best-in-class Omni-channel experience with limited development and ongoing maintenance cost budget, the store underwent an infrastructure rebuild after the initial go-live, the hardware and system configuration used was rebuilt to reduce server costs.
During this restructuring, the infrastructure was setup in containers with split databases and libraries which allowed additional stability and lower operating costs overall.

Orba
Orba
Orba
Orba

Testimonials

"All work delivered by ORBA is precise and reliable. The tasks have also been delivered on time.”

Marcin Bosacki

inPost

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Arkadiusz Luciński

LPP

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Piotr Sadowski

Piotr Sadowski Advisory Services

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Testimonials

"The ingenuity, openness, engagement & professional approach of ORBA has guaranteed a timely & solid project implementation. We recommend ORBA as a trustworthy partner, that we are proud to recommend.”

Marek Uszyński

Stalgast Sp. z o.o.

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